ISO/IEC 20000-5

E708198

ISO/IEC 20000-5 is a part of the ISO/IEC 20000 IT service management standard that provides implementation guidance and examples to help organizations apply the requirements of the core standard.

All labels observed (1)

Label Occurrences
ISO/IEC 20000-5 canonical 5

How this entity was disambiguated

Statements (43)

Predicate Object
instanceOf ISO/IEC standard ⓘ
IT service management standard part ⓘ
aimsTo help organizations apply ISO/IEC 20000-1 requirements ⓘ
appliesTo external IT service providers ⓘ
internal IT service providers ⓘ
complements requirements specified in ISO/IEC 20000-1 ⓘ
covers implementation considerations for IT service management ⓘ
doesNotSpecify additional mandatory requirements beyond ISO/IEC 20000-1 ⓘ
focusesOn application of core IT service management standard requirements ⓘ
governedBy ISO and IEC standardization rules ⓘ
hasDomain IT service management ⓘ
hasFormat international standard document ⓘ
hasPurpose clarify how to meet ISO/IEC 20000-1 requirements ⓘ
provide examples of commonly used approaches ⓘ
helpsWith developing service management documentation ⓘ
establishing service management processes ⓘ
understanding practical implications of ISO/IEC 20000-1 clauses ⓘ
intendedFor organizations implementing IT service management ⓘ
isGuidanceFor service management system design ⓘ
service management system improvement ⓘ
service management system operation ⓘ
language English ⓘ
partOf ISO/IEC 20000 ⓘ
provides examples for implementation ⓘ
implementation guidance ⓘ
publishedBy International Electrotechnical Commission ⓘ
International Organization for Standardization ⓘ
relatedTo ISO/IEC 20000-1 ⓘ
linked to: ISO/IEC 20000

IT service management processes ⓘ
sector information technology ⓘ
service management ⓘ
standardFamily ISO/IEC 20000 series ⓘ
linked to: ISO/IEC 20000
supports alignment of IT services with business needs ⓘ
consistent service management practices ⓘ
implementation of ISO/IEC 20000-1 requirements ⓘ
service management system implementation ⓘ
targetAudience IT service management practitioners ⓘ
organizations seeking ISO/IEC 20000-1 certification ⓘ
service providers ⓘ
typeOfGuidance practical guidance ⓘ
usedFor interpreting ISO/IEC 20000-1 requirements ⓘ
planning ISO/IEC 20000-1 implementation projects ⓘ
training in IT service management standards ⓘ

How these facts were elicited

Referenced by (5)

Full triples — surface form annotated when it differs from this entity's canonical label.

ISO/IEC 20000 → hasPart → ISO/IEC 20000-5 ⓘ
ISO/IEC 20000-3 → relatedStandard → ISO/IEC 20000-5 ⓘ
ISO/IEC 20000-6 → relatedTo → ISO/IEC 20000-5 ⓘ
ISO/IEC 20000-7 → relatedStandard → ISO/IEC 20000-5 ⓘ
ISO/IEC 20000-12 → relatedStandard → ISO/IEC 20000-5 ⓘ