Federal Service Desk

E310837

The Federal Service Desk is a centralized help and support center that assists users with U.S. federal government acquisition and award systems, including registration, login, and troubleshooting issues.

All labels observed (1)

Label Occurrences
Federal Service Desk canonical 2

How this entity was disambiguated

Statements (47)

Predicate Object
instanceOf U.S. federal government service ⓘ
customer support service ⓘ
help desk ⓘ
aimsTo improve user experience with federal systems ⓘ
reduce barriers to accessing federal acquisition and award systems ⓘ
country United States ⓘ
hasFeature case management ⓘ
multi-system support ⓘ
searchable help content ⓘ
self-service support tools ⓘ
ticket status tracking ⓘ
hasOfficialWebsite https://www.fsd.gov ⓘ
jurisdiction federal government of the United States ⓘ
operatedBy U.S. General Services Administration ⓘ
U.S. federal government ⓘ
primaryFocus federal acquisition systems support ⓘ
federal award systems support ⓘ
providesChannel email support ⓘ
online ticketing ⓘ
phone support ⓘ
web portal ⓘ
providesResourceType frequently asked questions ⓘ
knowledge base articles ⓘ
system alerts and notices ⓘ
user guides ⓘ
sector public sector ⓘ
serviceLanguage English ⓘ
serviceType customer service ⓘ
help and support center ⓘ
technical support ⓘ
shortName FSD ⓘ
supportsProcess account troubleshooting ⓘ
account updates ⓘ
password reset assistance ⓘ
system access issues ⓘ
system navigation assistance ⓘ
user login ⓘ
user registration ⓘ
supportsSystemCategory federal acquisition systems ⓘ
federal award systems ⓘ
supportsUserType assistance recipients ⓘ
contractors ⓘ
federal government users ⓘ
grant applicants ⓘ
local government users ⓘ
state government users ⓘ
vendors ⓘ

How these facts were elicited

Referenced by (2)

Full triples — surface form annotated when it differs from this entity's canonical label.

Integrated Award Environment → includesSystem → Federal Service Desk ⓘ
SAM.gov → integrates → Federal Service Desk ⓘ