ISO/IEC 20000-4
E704370
ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
All labels observed (1)
| Label | Occurrences |
|---|---|
| ISO/IEC 20000-4 canonical | 2 |
How this entity was disambiguated
This entity first appeared as the object of triple T7896617 — resolving that mention is where its identity was fixed. The disambiguator weighed these candidate entities and picked the highlighted one (or “None”, minting a new entity). This is how homonymy is resolved: the same surface form can point to different entities.
NED1
Entity disambiguation (via context triple)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-4 Context triple: [ISO/IEC 20000, hasPart, ISO/IEC 20000-4]
-
A.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
B.
ISO/IEC 20000
ISO/IEC 20000 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an IT service management system.
-
C.
ISO/IEC 27040
ISO/IEC 27040 is an international standard that provides guidelines and best practices for securing storage systems and data in the context of information security management.
-
D.
ISO/IEC 27014
ISO/IEC 27014 is an international standard that provides guidance on the governance of information security within organizations, aligning security management with overall corporate governance and strategic objectives.
-
E.
ISO/IEC 27041
ISO/IEC 27041 is an international standard that provides guidelines for ensuring the suitability and reliability of incident investigation methods in information security.
- F. None of above. chosen
- G. Unsure - the case is ambiguous/there is not enough information to decide.
NED2
Entity disambiguation (via description)
gpt-5-mini-2025-08-07
Target entity: ISO/IEC 20000-4 Target entity description: ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
-
A.
ISO/IEC 20000-3
ISO/IEC 20000-3 is a supporting part of the ISO/IEC 20000 IT service management standard that provides guidance on defining the scope and applicability of an IT service management system.
-
B.
ISO/IEC 20000
ISO/IEC 20000 is an international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an IT service management system.
-
C.
ISO/IEC 27040
ISO/IEC 27040 is an international standard that provides guidelines and best practices for securing storage systems and data in the context of information security management.
-
D.
ISO/IEC 27014
ISO/IEC 27014 is an international standard that provides guidance on the governance of information security within organizations, aligning security management with overall corporate governance and strategic objectives.
-
E.
ISO/IEC 27041
ISO/IEC 27041 is an international standard that provides guidelines for ensuring the suitability and reliability of incident investigation methods in information security.
- F. None of above. chosen
Statements (32)
| Predicate | Object |
|---|---|
| instanceOf |
IEC standard
ⓘ
ISO standard ⓘ IT service management standard ⓘ international standard ⓘ |
| belongsToCategory |
information technology standards
ⓘ
service management standards ⓘ |
| conformsToFamilyPrinciples | ISO/IEC 20000 ⓘ |
| hasApplication |
organizations implementing IT service management
ⓘ
organizations improving IT service management processes ⓘ |
| hasDomain | IT service management ⓘ |
| hasLanguage | English (primary publication language) ⓘ |
| hasScope |
supporting continual improvement of IT service management
ⓘ
supporting implementation of IT service management ⓘ |
| hasStandardFamily | ISO/IEC 20000 ⓘ |
| hasType | guidance standard ⓘ |
| isInternational | true ⓘ |
| isVoluntary | true ⓘ |
| partOf |
ISO/IEC 20000 family
ⓘ
linked to:
ISO/IEC 20000
|
| provides |
guidance for implementation of IT service management processes
ⓘ
guidance for improvement of IT service management processes ⓘ |
| publishedBy |
International Electrotechnical Commission
ⓘ
International Organization for Standardization ⓘ |
| relatedTo |
ISO/IEC 20000-1
ⓘ
linked to:
ISO/IEC 20000
ISO/IEC 20000-2 ⓘ ISO/IEC 20000-3 ⓘ IT service management best practices ⓘ |
| supports |
alignment of IT services with business needs
ⓘ
structured IT service management process design ⓘ structured IT service management process improvement ⓘ |
| targetAudience |
IT service management practitioners
ⓘ
IT service providers ⓘ organizations seeking ISO/IEC 20000 certification ⓘ |
How these facts were elicited
The pipeline generated the facts above by prompting gpt-5.1 with this entity's name + description and the instruction below.
Instruction
You are a knowledge base construction expert. Given a subject entity and a description of it, return factual statements that you know for the subject as a JSON list of dictionaries(triples), where keys must be "subject", "predicate" and "object". The number of facts may be very high, between 25 to 50 or more, for very popular subjects. For less popular subjects, the number of facts can be very low, like 5 or 10. # Requirements - If you don't know the subject at all, return an empty list. - If the subject is not a named entity, return an empty list. - Include at least one triple where predicate is "instanceOf". - Do not get too wordy. - Separate several objects into multiple triples with one object.
Input
Subject: ISO/IEC 20000-4 Description of subject: ISO/IEC 20000-4 is a part of the ISO/IEC 20000 family of international IT service management standards that provides specific guidance supporting the implementation and improvement of IT service management processes.
Referenced by (2)
Full triples — surface form annotated when it differs from this entity's canonical label.