J.D. Power customer satisfaction awards

E437798

J.D. Power customer satisfaction awards are industry-recognized honors given to organizations across sectors, including airports, for achieving high levels of customer satisfaction based on extensive consumer surveys and research.

All labels observed (1)

Label Occurrences
J.D. Power customer satisfaction awards canonical 1

How this entity was disambiguated

Statements (49)

Predicate Object
instanceOf business award ⓘ
customer satisfaction award ⓘ
industry recognition ⓘ
market research-based award ⓘ
service quality award ⓘ
appliesToSector airline industry ⓘ
airport industry ⓘ
automotive industry ⓘ
financial services industry ⓘ
healthcare industry ⓘ
hospitality industry ⓘ
insurance industry ⓘ
retail industry ⓘ
technology services industry ⓘ
telecommunications industry ⓘ
utilities industry ⓘ
basedOn consumer surveys ⓘ
customer satisfaction research ⓘ
quantitative market research ⓘ
statistical analysis of survey data ⓘ
criterion billing and payment experience ⓘ
communication and information ⓘ
customer support ⓘ
overall customer satisfaction score ⓘ
problem resolution ⓘ
product quality ⓘ
service reliability ⓘ
dataSource direct feedback from customers ⓘ
online surveys ⓘ
telephone surveys ⓘ
evaluates customer experience ⓘ
customer satisfaction levels ⓘ
service quality ⓘ
frequency annual ⓘ
geographicScope United States ⓘ
international markets ⓘ
methodology benchmarking against industry peers ⓘ
independent research ⓘ
large-scale consumer polling ⓘ
standardized survey instruments ⓘ
presentedBy J.D. Power ⓘ
purpose to encourage improvements in customer experience ⓘ
to provide independent customer satisfaction benchmarks ⓘ
to recognize organizations with high customer satisfaction ⓘ
recognizedAs indicator of service excellence ⓘ
industry benchmark for customer satisfaction ⓘ
usedBy companies for competitive differentiation ⓘ
companies for marketing claims ⓘ
organizations for internal performance benchmarking ⓘ

How these facts were elicited

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Pittsburgh International Airport → hasAward → J.D. Power customer satisfaction awards ⓘ