Office of the Governor constituent services

E155952

The Office of the Governor constituent services is the public-facing unit that assists Massachusetts residents with inquiries, concerns, and requests related to the governor’s office and state government services.

All labels observed (1)

Label Occurrences
Office of the Governor constituent services canonical 1

How this entity was disambiguated

Statements (43)

Predicate Object
instanceOf government office unit ⓘ
public-facing constituent services office ⓘ
activity coordinating responses with policy and program staff in the governor’s office ⓘ
coordinating with Massachusetts state agencies on individual constituent cases ⓘ
logging and tracking constituent communications ⓘ
communicationChannel email ⓘ
online contact forms ⓘ
postal mail ⓘ
telephone ⓘ
country United States ⓘ
function assist with casework involving access to state services ⓘ
collect feedback from the public on state government services ⓘ
facilitate communication between constituents and the governor’s office ⓘ
help constituents navigate Massachusetts state agencies ⓘ
provide information about state government resources ⓘ
receive and track constituent complaints ⓘ
receive and track constituent requests for assistance ⓘ
refer constituent issues to appropriate state agencies ⓘ
respond to constituent questions about state programs and services ⓘ
goal enhance responsiveness of state government to the public ⓘ
ensure constituent concerns are heard by the governor’s office ⓘ
improve access to Massachusetts state government services ⓘ
governingBody Executive Branch of Massachusetts ⓘ
jurisdiction Massachusetts state government ⓘ
languageOfWork English ⓘ
levelOfGovernment state ⓘ
locatedIn Commonwealth of Massachusetts ⓘ
linked to: Massachusetts
notScope federal government services ⓘ
local municipal services unless related to state programs ⓘ
partOf Office of the Governor of Massachusetts ⓘ
primaryRole assist residents with concerns related to state government services ⓘ
assist residents with inquiries related to the governor’s office ⓘ
assist residents with requests related to state government services ⓘ
publicServiceType complaint intake and resolution support ⓘ
constituent assistance ⓘ
information and referral ⓘ
reportsTo Governor of Massachusetts ⓘ
scope issues related to Massachusetts state government ⓘ
sector public sector ⓘ
serves Massachusetts residents ⓘ
stakeholder Massachusetts businesses ⓘ
Massachusetts residents ⓘ
community organizations in Massachusetts ⓘ

How these facts were elicited

Referenced by (1)

Full triples — surface form annotated when it differs from this entity's canonical label.

Office of the Governor of Massachusetts → contactPoint → Office of the Governor constituent services ⓘ